Micro-Credential in
Business Communication
BUS11023
Course Category:
Business Skills, Communication Skills
Mode of Delivery:
Conventional / ODL
Language of Instruction:
English
Level of the Course:
Year 1
Prerequisite:
Not Applicable
Credit Value:
3 credits
Duration:
14 Academic Weeks
Total Learning Hours:
120 hours
Synopsis:
The aim of this course is to provide students to develop with behavioural skills of verbal expression, active listening, appropriate body language, written analysis and visual presentation in the typical business environment and instil an active awareness of the significance of communication in current business practice.
Learning Outcomes
- Use Business English in a variety of business situations, demonstrating an ability to summarize academic and business documents while retaining their key features.
- Present a variety of data written , verbal and graphical forms
- Identify common barriers to clear communication and how to overcome them.
- Apply different techniques for interpersonal and business negotiations.
Assessment Methods
and Types:
Assignments-60% and Final Exam – 40%
Content Outline:
- Understanding Business Communication in Today’s Workplace
- Making Your Writing Easy to Read
- Formats for Letters and Memos
- Effective, Informative and Positive Messages
- Negative Messages
- Persuasive Messages
- Writing and Completing Reports and Proposals
- Presentation Skills and Using Visuals
- Mastering Team Skills and Interpersonal Communication; Making your meeting more Productive, Improving Listening Skills & Improving Nonverbal Communication Skills
- Resumes and Job Application
Additional Requirement:
NIL
Entry Requirement:
Minimum Age: 19 years old
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Course Price:
RM1700.00
Why Choose a Micro-Credential Credit Bearing?
Pathway to Academic Qualification
Stackable & Modulised Learning
Credits
Value
Competency & Versatility
Recognition & Accredited
14 Academic Weeks
Join RU Class
Doing While Learning
Digital Credentials
Life Long Learning
Pathway to the Qualification
Entry Requirement of the Origin Programme
